15 Days Refund and Returns Policy

Return Window:

  • You may return eligible items within 15 days of receiving your order.

Eligibility for Returns:

  • Items must be unused and in their original condition.
  • Items must be returned in their original packaging.

Return Process:

  1. Contact our customer support team at [email protected] to initiate a return.
  2. We will provide you with a return authorization number and instructions.
  3. Ship the item back to us at the provided address (11755 Wilshire Blvd, Los Angeles, CA 90025, United States).
  4. Once we receive and inspect the returned item, we will process your refund or exchange.

Refunds:

  • Refunds will be issued to the original method of payment within 1 or 2 business days of receiving the returned item.
  • Shipping costs for returns are the customer’s responsibility, unless the item was damaged or defective.
  • There is no restocking fee for returns.

Exchanges:

  • If you would like to exchange an item, please contact our customer support team for assistance.
  • Exchanges are subject to availability and may be subject to a restocking fee.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 10 days of receiving the order.
  • We will provide instructions for returning the item and will process a replacement or refund.